Shipping policy

Thank you for shopping with IXIIA! Here's everything you need to know about our shipping process:

UK Shipping: For orders within the UK, we offer a flat shipping rate of £5.99.

Worldwide Shipping: We offer worldwide shipping for a flat rate of £23.99. For European Union (EU) orders, the shipping fee is reduced to £14.99.

Processing Time: After placing your order, please allow us two business days to process and pack your items.

Delivery Times: Delivery times vary depending on the destination of your order. Domestic orders within the UK typically arrive within 3-5 business days after the order has been processed. International orders may take longer, with estimated delivery times ranging from 7 to 21 business days.

Customs Fees Warning: For international orders, please note that your order may be subject to customs fees, import duties, taxes, or other charges levied by your country's customs authorities. These fees are not included in the shipping cost and are the responsibility of the customer. We recommend checking with your local customs office for more information about potential fees before placing an order.

Contact Us: If you have any questions, concerns, or need assistance with your order, please don't hesitate to contact our customer support team at info@ixiia.co. We're here to help!

Thank you for choosing IXIIA for your shopping needs. We strive to provide a seamless and enjoyable shopping experience for all our customers.

Note: This shipping policy is subject to change without prior notice. Please refer to the policy on our website for the most up-to-date information.